BBA202 Business Communication UNIT-1 Meaning and Objective of Business Communication Forms of Communication Communication Model Communication Process Principles of Effective Communication UNIT-2 Formal and Informal Communication Communication Network Grapevine Barriers in Communication Groups Discussion, Mocks Interviews Seminars, Individuals and Groups Presentation UNIT-3 Essentials of effective Business letter Writing important business letters including correspondence with bank and insurances company UNIT-4 Principles of Oral Presentation Factors affecting Presentation Conducting survey Body language, para language Effective Listening, Interviewing skills Writing resume letter or application UNIT-5 Modern forms of Communication International Communication Cultural sensitiveness and cultural context Writing and Presenting in international situations Importance of Business language Vocabulary words often confused Words often miss spelt, Common errors in English