Evaluation Mediation process

The mediation process is a method of resolving disputes or conflicts outside of court, with the help of a neutral third-party mediator. The mediator’s role is to facilitate communication and negotiation between the parties in order to help them reach a mutually acceptable resolution.

Here are the steps involved in evaluating the mediation process:

Pre-mediation assessment: Prior to beginning the mediation process, the mediator will conduct a pre-mediation assessment to understand the nature and history of the dispute, as well as the parties involved. This may involve interviews with the parties and a review of any relevant documents.

Mediation session: The mediation session typically begins with an opening statement by the mediator, followed by each party presenting their side of the dispute. The mediator then facilitates negotiation between the parties, working to find common ground and facilitate a resolution.

Agreement: If the parties are able to reach a resolution, the mediator will help them draft an agreement outlining the terms of the resolution.

Follow-up: After the mediation session, the mediator may follow up with the parties to ensure that the terms of the agreement are being upheld.

Evaluation: The effectiveness of the mediation process can be evaluated in several ways. One common approach is to survey the parties involved to assess their satisfaction with the process and the outcome. Another approach is to track the number of disputes that are successfully resolved through mediation, as compared to those that go to court.

In evaluating the mediation process, it is important to consider the effectiveness of the mediator, the satisfaction of the parties, and the overall success rate of the process. By identifying areas for improvement, the mediation process can continue to evolve and become more effective in resolving disputes and conflicts