Statistical Quality Control (SQC) is a set of statistical techniques used to monitor and control the quality of a product or process. SQC involves the use of statistical methods to analyze and interpret data, providing insights into the variability and performance of a process. The goal of SQC is to ensure that products or services meet specified quality standards and to identify and rectify variations in the production process. Here are key components and techniques associated with Statistical Quality Control:
1. Descriptive Statistics:
- Mean (X̄): Measures the central tendency of a set of data points.
- Range: Represents the difference between the highest and lowest values.
- Standard Deviation (σ): Indicates the dispersion or variability of a dataset.
- Histograms and Frequency Distributions: Visual representations of data distribution.
2. Control Charts (Shewhart Charts):
- X-Bar and R Charts: Monitor the central tendency and variability of a process by plotting the sample mean (X̄) and range (R) over time.
- Individuals (X-MR) Charts: Used when it is not practical to take subgroups, monitoring individual data points and ranges.
3. Process Capability Analysis:
- Capability Indices (Cp, Cpk): Assess the capability of a process to meet specifications.
- Process Performance Indices (Pp, Ppk): Evaluate the actual performance of a process based on historical data.
4. Sampling Techniques:
- Random Sampling: Randomly selecting samples from a population to ensure representativeness.
- Stratified Sampling: Dividing the population into subgroups and then randomly sampling from each subgroup.
5. Hypothesis Testing:
- Null Hypothesis (H₀) and Alternative Hypothesis (H₁): Formulating hypotheses to be tested.
- Significance Level (α): The probability of rejecting a true null hypothesis.
- Type I and Type II Errors: Errors associated with accepting or rejecting the null hypothesis incorrectly.
6. Regression Analysis:
- Simple and Multiple Regression: Analyzing relationships between variables.
- Prediction Intervals: Estimating the range within which future data points are likely to fall.
7. Design of Experiments (DOE):
- Factorial Experiments: Analyzing the effects of multiple factors on a response.
- Fractional Factorial Experiments: Reducing the number of experimental runs while still assessing key factors.
8. Statistical Process Control (SPC):
- Control Limits: Establishing upper and lower limits on control charts.
- Out-of-Control Conditions: Identifying situations where a process may be experiencing significant variation or a shift.
9. Acceptance Sampling:
- Sampling Plans (e.g., ANSI/ASQ Z1.4): Establishing criteria for accepting or rejecting a production lot based on a sample.
- Attribute Sampling: Inspecting items based on qualitative characteristics.
- Statistical Quality Control is an integral part of quality management systems and is widely used in industries such as manufacturing, healthcare, and services to ensure the consistent delivery of high-quality products and services. Continuous monitoring, analysis, and improvement based on statistical techniques help organizations enhance their processes and customer satisfaction.